DEAR OUCHAHOLICS, KINDLY READ THE FOLLOWING AS OUR CUSTOMER’S POLICY:
- ALWAYS MAKE SURE YOU COLLECT RECEIPT ON ALL PURCHASES AND DO CONFIRM IF IT BEARS
YOUR NAME, THE VALUE AND QUANTITY OF ITEMS BOUGHT. - CLIENTS SHOULD NOT PAY INTO ANY OTHER ACCOUNT APART FROM THE COMPANY’S ACCOUNT.
- WE ALLOW A MINIMUM OF 25% DEPOSIT ON ITEMS PROVIDED IT IS TO BE PICKED UP WITHIN A
MAXIMUM PERIOD OF FIVE (5) DAYS. - WE DO NOT ALLOW DEPOSIT ON ITEMS THAT ARE ON SALE DURING SALES PERIOD.
- DO ENSURE YOU TAKE CARE OF YOUR PERSONAL EFFECTS WHILE IN THE OUCHLETS.
- ALSO ENSURE TO TRY OUT ITEMS OR TAKE MEASUREMENTS FOR PROPER FIT BEFORE
PURCHASE. - ITEMS PURCHASED IN GOOD CONDITIONS SHALL NOT BE REFUNDABLE RATHER, EXCHANGE OF
ITEMS ARE PERMISSIBLE IN CASES OF UNAVAILABILITY OF ITEMS DEPOSITED FOR. - WE ENCOURAGE POS PAYMENT AS FIRST OPTION INSTEAD OF CASH, CHEQUE OR TRANSFERS.
- CHEQUES MUST BE CASHED, CONFIRMED AND CLEARED BY THE BANK BEFORE ITEM PAID FOR BY CHEQUE CAN BE PICKED UP.
- CLIENTS WHO SENDS IN WRONG MEASUREMENTS AND SIZES WILL BE RESPONSIBLE FOR DELIVERY ON RETURNS, ALTERATIONS, AND EXCHANGE OF PRODUCTS.
- IF YOU WERE DEBITED AFTER A FAILED OR DECLINED POS TRANSACTION, KINDLY MAKE
COMPLAINTS TO YOUR BANK FOR REVERSAL. - FOR FURTHER ENQUIRIES, KINDLY CONTACT CORE MANAGEMENT ON : 08170355014
THANK YOU FOR YOUR FREQUENT PATRONAGE
SIGNED
MANAGEMENT